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stuart2010
21.01.2019, 23:47
Toshiba tv has the leds repaired 4 weeks ago but recently if we connect the blu ray player it goes off between 15-20 mins into film. Screen goes blank but we know that leds yet normal tv can be on for hours and fine any suggestions please

Jacob Murphy
22.01.2019, 10:25
Hello there, does it say anything about 'dolby vision' or happen when you are watching dolby supported DVDs? I would also recommend doing the following -

1. Ensure the TV is not on an HDMI source, any of the other sources will work e.g. TV, EXT1, Side AV.
2. Press the 'Menu' button on the remote control.
3. Scroll down to Installation and press 'OK'.
4. Scroll down to First time installation and press 'OK'.
5. A dialogue box will appear, select 'Yes'.
6. The TV will restart.
7. Follow on screen instructions.

Let us know if this helps at all?